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From Good to Great: How Soft Skills Propel Building Services Engineers to Success

Technical prowess alone is no longer sufficient to thrive in today's dynamic and competitive business environment. Employers seek well-rounded professionals who can not only tackle complex challenges but collaborate effectively, communicate persuasively, and adapt seamlessly. This shift in focus has elevated the criticality of soft skills for building services engineers, leading to career progression and enhanced professional success. In this blog, we will delve into why soft skills are becoming equally important as technical skills, explore the key soft skills engineers need to develop, and discuss effective strategies for their personal and professional growth.

 

The Rising Significance of Soft Skills

As we witness the digital transformation of industries, it becomes evident that the human element remains indispensable. Technical skills may enable engineers to design and implement innovative solutions, but it is soft skills that facilitate collaboration, stakeholder management, and effective problem-solving. In fact, a study by LinkedIn found that 92% of talent professionals and hiring managers consider soft skills to be equally or more important than technical skills when evaluating candidates. 

 

*Culture fit and communication

 

By bridging the gap between technical expertise and effective communication, soft skills empower engineers to convey their ideas concisely, work harmoniously in diverse teams, and build strong relationships with clients and stakeholders. These abilities are particularly crucial in building services engineering, where engineers often interface with multidisciplinary teams, contractors, and clients throughout the project lifecycle.

 

Soft Skills as Catalysts for Career Progression

The relationship between soft skills and career progression is deeply intertwined. Excelling in technical competencies can undoubtedly lay the foundation for success, but it is the soft skills that act as catalysts to propel engineers forward in their careers.

 

Strong communication skills, for instance, enable engineers to articulate their ideas with clarity and confidence. This not only enhances their ability to collaborate effectively but also helps them influence decision-making processes, negotiate contracts, and secure buy-in from stakeholders. A report by the National Association of Colleges and Employers (NACE) highlights that communication skills consistently rank among the top attributes employers seek in candidates.

 

Moreover, possessing well-honed leadership and teamwork skills positions engineers to take on managerial roles, lead teams, and inspire their colleagues towards shared goals. As engineers progress in their careers, the ability to manage and motivate others becomes increasingly crucial. According to a survey by the Society of Human Resource Management (SHRM), 53% of HR professionals believe that leadership and interpersonal skills are essential for professional growth.

 

As specialist recruiters we are seeing this trend playout. Employers are increasingly seeking building services engineers with strong soft skills, particularly for senior and leadership positions where they need to collaborate, manage stakeholders, lead teams and mentor more junior staff. Our salary guide revealed that 78% of engineering employees felt empathetic and emotional support was important to them, pointing to the need for strong communication skills and an empathetic approach to leadership. With that in mind, we have outlined the essential soft skills for upcoming engineering leaders.

 

Essential Soft Skills for Building Services Engineers

  • Communication: Effective verbal and written communication skills enable engineers to convey complex technical concepts to diverse audiences. Engineers must adapt their communication style to match the needs and expectations of stakeholders, be it clients, architects, or contractors.
  • Collaboration: Building services engineers work in multidisciplinary teams where effective collaboration is vital. The ability to actively listen, respect diverse viewpoints, and contribute constructively to discussions fosters a positive team dynamic and drives successful project outcomes.
  • Problem-solving: Engineers often face intricate challenges that require analytical thinking, creativity, and adaptability. Cultivating problem-solving skills equips engineers with the ability to analyzeanalyse situations, identify innovative solutions, and navigate unforeseen obstacles.
  • Emotional Intelligence: The capacity to recognizerecognise and manage emotions, both in oneself and others, is a valuable skill in the engineering profession. Engineers with high emotional intelligence can build strong relationships, resolve conflicts amicably, and foster a supportive work environment.

Strategies for Developing Soft Skills

  • Continuous Learning: Engaging in lifelong learning opportunities, such as workshops, conferences, and online courses, allows engineers to broaden their skill set and stay updated with industry trends. OrganizationsOrganisations can support this growth by providing professional development programs and encouraging engineers to pursue certifications.
  • Seeking Feedback: Constructive feedback plays a vital role in personal and professional growth. Engineers should actively seek feedback from colleagues, supervisors, and clients to identify areas for improvement and refine their soft skills accordingly.
  • Volunteering for Cross-Functional Projects: Participating in cross-functional initiatives offers engineers the opportunity to collaborate with professionals from diverse backgrounds, expanding their perspectives and fostering adaptability. This exposure enables the development of crucial soft skills, such as communication, teamwork, and problem-solving.
  • Joining Professional Associations: Engaging with professional associations and attending industry events facilitates networking, knowledge sharing, and mentorship opportunities. These interactions allow engineers to learn from seasoned professionals, gain insights into best practices, and enhance their soft skills through exposure to different perspectives.



As building services engineers navigate the dynamic and and hybrid working environments of the future, the cultivation of soft skills is no longer optional but imperative for success. The fusion of technical expertise with effective communication, collaboration, problem-solving, and emotional intelligence empowers engineers to excel in their roles and unlock career progression opportunities. By embracing continuous learning, seeking feedback, volunteering for cross-functional projects, and joining professional associations, engineers can embark on a journey of personal and professional development that will enable them to thrive in the ever-evolving engineering landscape.

If you are an engineer interested in exploring new opportunities in the building services industry we would love to hear from you.

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